Kaspersky Reviews

Impossible to cancel.
I have deleted account but still says will auto renew. Consequently I have had to cancel my credit card and ask them to send me a new one.

I have moved to McCafee when I realised that it (Kapersky) had ties to Russia's Federal Security Service and that the founder Eugene Kapersky is a Putin supporter. After the invasion of the Ukraine imperative to get out of this.

Almost impossible to cancel auto subscription. Only took 45 mins to workout what to do. Thanks for nothing.

impossible to get invoice

Yes I agree with the other Kaspersky reviews here. Avoid before you agree to the auto trial then renewal debit after the trial. I will be changing my bank credit details to try to stop them auto debit money for their ant I virus which made my phone horribly slow anyway.

Avoid them

after deleting this garbage from my pc the microsoft defender suddenly became disabled.
The famous error: "Your IT Administrator has limited access" has appeared.
So, I should format my disc C to fix it.
Total useless trash (like the family members of the owner) program which is most likely should be called a personal info-leaking malware.
Try to run wannacry or petya on a PC with the free version of this garbage and it will let you do it.

Keeps taking money even after we cancelled AND deleted the account - absolutely criminal!!!

I wouldn't recommend Kapersky to anyone. They make it a nightmare to cancel your subscription and will charge you anyways even after calling to cancel. I needed to cancel my subscription through digital river and the website somehow can't find my account based off the billing ID, my credit card or my email address. This may not be the most helpful review but people need to know what others have gone through before even considering buying a subscription from this shady company.

On 17.11.2021 Kaspersky has been taken money from credit card claiming automatic renewal . In 2020 I purchased antivirus, but I am sure that I didn't enable automatic renewal.
I have requested to refund 2weeks back and waiting.

I was not aware that monies had been taken from my credit card by Kaspersky, not informed or notified that this had happen. Very unhappy with their devious automatic renewal. Tried to have monies returned a waste of time! so beware of this particular companies automatic renewal scam.
Now that I am aware I have immediately cancelled their method of taking monies but will also remove my credit card details as well from the payment site

Horrible customer support.
Ignored me when I tried to contact customer support regarding a problem with the product.
Once they answered, they refused to fix the problem, which left me completely unprotected.
Horrible company, don't get if you need protection or require support at some point.